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Flat -Fee Support
with Network Monitoring:
Today’s
IT management solutions are based on a
reactive "don't fix it if its not broken" mentality. Their fee model
is based on charge by the hour with a trip charge. This does not
give them
the financial motivation to keep your IT infrastructure healthy. If
nothing
goes wrong then they don’t make any money.
With flat fee support, the IT management company loses money if
there are
any problems. Therefore they have vested interest in the health of your
network.
A proactive monitoring solution is vital for this business model. All
network
equipment and services are constantly being monitored. If any value
falls out
of a pre-determined range an alarm will be activated. This will notify
our staffs,
which will proactively respond to the issue before it becomes critical.
Our network monitoring is performed by a customized network monitoring
appliance developed by CNC |
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